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What the label says

As Investigators, we spend a great deal of time making sure that the people our clients use are who they say they are. We spend many hours looking into prospective employees, business partners and contractors, ensuring that our clients get the complete information regarding these people or companies and all that they have said about themselves, checks out.

But do we undertake the same diligence when we sub-contract work to other investigators? Do we take these “investigators” at face value? Do we assume that they are what (and who) they say they are, and that they have the credentials they claim to have?  

Just because the investigator is a member of a ‘Professional Association’ or we meet them at a conference, or at a social function, does not mean they have the education, qualifications, titles, honors or positions they claim they have. 

They may well have any number of them proudly displayed on their business cards, pamphlet Bio or web site.  But how do we know that some, or indeed all, of it was not purchased on the internet?  Just because it is written down does not make it a fact. These days you can buy almost anything on the Net, including educational qualifications, professional qualifications and even titles and honors.

For your information see; www.speedydegrees.com  

When you engage an investigator or other professional who does not legally have the qualifications or honors and titles he purport to have, you could have very serious problems if these dubious claims are discovered by the client or, worst still, are exposed when giving evidence in court.  

Some years ago my business partner was giving evidence in a long fraud case we had worked on. My partner’s first two hours of cross-examination was taken up with him verifying his PhD. The defense lawyer was obviously trying to destroy his credibility before he gave evidence:  Luckily he had earned his PhD.  

Another recent case I worked on involved a client who had libeled someone by accusing him, in an email, of being a con-man.  The person libeled, who everyone believed to be a ‘Sir’ (Knight of the realm), produced all the paperwork with the fancy seals etc, to prove the title. However, our investigation discovered that he had purchased this title for 1000 GBP from an internet site (e.g. www.Lords'R'Us.com ). By using the title he had paid for and not having been honored by the state or the Queen, it was shown to the court that he was in fact a con-man. My client won the case and was awarded all costs incurred.  

Remember; many cases we work on can, and do, end up in court. When sub-contracting investigators, if you do not know beyond doubt that their credentials are bona fide, you should check the claimed qualifications. When it is not possible to confirm these claimed qualifications, or other titles, with the issuing authority, they should be checked with a third party, preferably with another member located in the same jurisdiction as the sub-contractor.

Can you imagine having to explain to your client that the reason why the case was lost was due to the fact that your subcontractor’s qualifications (or title) were proven to be a sham?  After the defense lawyer pulls your guy to pieces for “his self proclaimed or purchased qualifications… living in a world of self- elevation”, all other statements and explanations coming from your agent’s mouth would be viewed with the same contempt as the fairy tale of his ‘self-delusionary’ opinion of himself.  

This may also then result in litigation against you by the client, for failing to be diligent in managing the case.  

Some associations do check investigators at the application stage. However, the applicant may not disclose all and the vetting is completed without a hitch.

At a later stage as a full member, they then slip in the acquired qualifications, titles, positions or honors as it is more likely that it will be taken at face value and accepted as being true without question.  

To protect all concerned (the association, its members and the public in general); all newly claimed qualifications, titles and positions should always be investigated and confirmed.  

When invalid or false claims are made, it should be taken as serious breach of confidence, as it would be quite obvious that the false claim was intended to mislead.  

False titles or positions are, in my opinion, an insult and a dishonor to all who have studied and worked for many hours, or indeed years, to gain educational / professional qualifications. It is also an insult to those who have been truly and respectfully honored by the government, and the people, for deeds of bravery, humanity and service to their country.  

Just because it says it on the label, does not mean it is true.  

Roy Whitehouse CFE. CII.

WIS International.

www.wis-int.com

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WIS International offers private investigation, research, intelligence and detective services. We have been established in Portugal for over 10 years with offices in Lisbon, London and the Algarve . We undertake various investigations into all manner of subjects throughout the world. We have agents throughout Portugal, the United Kingdom, Brazil and Angola.  Being a member of many professional organisations enables us to carry out assignments throughout the EU and the rest of the world using trusted associates and international investigators. 


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